Transition

Important Information

Making Amendments and Submitting Final Claims

You can continue to make amendments until 29 May 2024, and submit claims to be processed from your available balance for eligible benefits until 20 June 2024.

Any amendments or claims after this time must be directed to Smart by calling 1300 175 244 or emailing [email protected].

Salary Packaging Balances

We’ll be closing your account at 11.29pm ACST on 30 June 2024 and your new salary packaging arrangements will commence from then.

If you have a Maxxia Wallet card, it will be cancelled at 5pm ACST on 7 July 2024. Please try to spend all remaining card funds before then.

Any remaining funds in your Maxxia Wallet account after 7 July 2024 will be unavailable to access until the final reconciliation of your account and transition concludes, which is expected in mid-August.

You will receive communication from your new provider with more information about the transition.

Important Information

Making Amendments and Submitting Final Claims

You can continue to make amendments until 29 May 2024, and submit claims to be processed from your available balance for eligible benefits until 20 June 2024.

Any amendments or claims after this time must be directed to Smart by calling 1300 175 244 or emailing [email protected].

Salary Packaging Balances

We’ll be closing your account at 11.29pm ACST on 30 June 2024 and your new salary packaging arrangements will commence from then.

Any remaining funds in your Maxxia account after this time will be unavailable to access until the final reconciliation of your account and transition concludes, which is expected in mid-August.

You will receive communication from your new provider with more information about the transition.

Important Information

Making Amendments and Submitting Final Claims

You can continue to make amendments until 29 May 2024, and submit claims to be processed from your available balance for eligible expenses until 20 June 2024.

Any amendments or claims after this time must be directed to Smart by calling 1300 175 244 or emailing [email protected].

Your Vehicle Insurance

If you have comprehensive insurance with Allianz (arranged through Maxxia) for your novated lease vehicle, it will cease at 11.29pm ACST on 30 June 2024 and your new provider will provide insurance cover from 1 July 2024. If you source your own insurance this will continue unchanged.

If you’re eligible for a refund, we’ll request that from Allianz include it in any balance of funds after reconciliation that we send to the new provider by mid-August 2024.

Your Roadside Assistance

Your Maxxia-arranged roadside assistance will end at 11.29pm ACST on 30 June 2024. Your new provider will be in contact regarding your continuing cover.

Fuel Cards

Your Maxxia provided fuel cards will also stop working at 11.29pm ACST on 30 June 2024, so be sure to fill up your novated lease vehicle beforehand.

Your new provider will issue you with new fuel cards. If you need to fill up with fuel after 30 June 2024 and you haven’t received your cards by that time, please keep the tax invoice from the service station and then submit a claim for reimbursement to your new provider.

Your Novated Lease Balances

After your Maxxia account is closed, we’ll send the reconciled funds to your new provider to apply to your new lease account with them, which is expected by mid-August.

This allows for the final charges to come through from third-party suppliers, such as fuel card and maintenance providers.

Ensuring Sufficient Funds

We’ll continue to pay scheduled lease payments from your account up to 30 June 2024, provided funds are available in your account.

If there are insufficient funds, we won’t be able to pay your final lease payments. You’ll need to pay them directly to the financier until your new lease and deductions are established.